Office Policies

Office Hours

We are open to serve you and answer any questions and/or schedule an appointment during the following hours:

Alternating Weekly Schedule
Monday – Wednesday: 8:30 am – 5:00 pm, with lunch from 1:00 pm – 2:00 pm
OR
Tuesday – Friday: 8:30 am – 5:00 pm, with lunch from 1:00 pm – 2:00 pm

Summer Hours (July and August): 8:00 am - 4:00 pm with lunch 12:30 pm - 1:00 pm

Our Mission

Our orthodontic team is committed to providing the best possible orthodontic treatment to address patients' treatment goals. Treatment decisions are based on current orthodontic science and technique and are designed for the best possible long-term result. We strive to provide patients with personalized individual service in a comfortable relaxed environment.

Appointments

Appointments are an important part of your treatment and time has been reserved specifically for you.  Please arrive on time for your appointment.  If you are more than 15 minutes late, you may be asked to reschedule.  We request a 24-hour notice if you need to cancel your appointment.  We are aware that unforeseen events sometimes require missing an appointment and we appreciate your cooperation.

Insurance

Our office charges the patient/parent/guardian directly for all professional services rendered.  We will provide you with a Standard Information Form that  is required for you to be reimbursed from your insurance company.  Our staff is always available to answer any questions you may have.